Analyzing and Negotiating Managed Care Agreements
Whether you have been contracting with managed care organizations for only a few weeks or many years, this class will serve as an in-depth, hands-on, and powerful workshop designed to assist you.
New Contract Issues
New Contract Analysis
Checklists for Hospitals and Professional Services
Best Practices for Pre-Negotiation Due Diligence
Building a Contracted Revenue Strategy
Direct Contracting with Employers
Medicare Advantage Contracts
Non-Confrontational Negotiation Techniques
“All Products Contracts”
Building Payer Report Cards and Dashboards
How to Prepare for Contract Renewals
When to Renegotiate
Mid-Year Amendments
Controlling Silent PPO Access to Discounts
Multi-Year Contracts and Fee Increases
Avoiding Medical Necessity Denials
How to Handle Payer Bankruptcy, Mergers, and Acquisitions
Payment for New Technology, Drugs, and Supplies
Dealing with Medical Records Requests
Dealing with Invoice Requests
Pay for Performance Terms
How to Measure Payer Financial Performance
Steerage Terms
Contracting for Single Cases
Contracting for Continuous Price Discounts
Contracting for Bundled Case Rates
External Reviews and Appeals
“We’re an ERISA Plan, that Doesn’t Apply to Us”
Exit Strategies
Measuring Profitability
Improving Profitability
Quick Exits When You're Losing Money
Identifying “Bad” Deals
Walk Away with Tools to Increase Contracting Efficiency
Students with laptop computers are welcome to bring them to class to work hands-on as these techniques are demonstrated in class. These tools will then be take-home tools for use in future contract review:
· A custom macro to identify more than 150 words and phrases in contracts that are
guaranteed to cause trouble (included)
· Learn to build an auto text Library that you can use with MS Word®
· Learn to build a custom contract analysis toolbar in MS Word®
· Learn to hyperlink your contract terms to your checklist (go paperless!)
· Two complete checklists for contracting that you can print and use immediately after
class
· A sample managed care language library of frequently encountered terms and
conditions
· Thirty-six sample business rules you can use to build a contracting strategy
· Template letters for denials and appeals
· A directory of free Internet resources that make contracting easier
· State-by-state COB rules directory
· State-by-state medical records copy fee laws directory
· State-by-state medical necessity laws directory
· Rate negotiation checklist to benchmark contract offers
· Sample single case agreements for use instead of fax templates
We'll go through various paragraphs in typical managed care contracts currently seen throughout the nation and examine the perils and pitfalls of just signing on the dotted line. Practicable solutions will be offered, as well as a technique to address negotiation jitters through non-confrontational methods of negotiation. We will learn to identify and dismantle the vagueness of complex managed care contracts with many of the classic and not so classic problem terms and conditions frequently encountered in HMO, PPO, Silent PPO, and other managed care agreements. Upon completion, you will feel more adept at the conversion of the boilerplate terms into clearly negotiated objectives, expectations, and measurable actions.
Course level: Intermediate to advanced.
(Classes are limited to 8 participants for this intense workshop.)
Designed for those who regularly analyze and negotiate managed care agreements.
· Managed Care Analysts and Negotiators
· Revenue Integrity Managers
· Hospital Contracting and Revenue Cycle
· Denials and Appeals Specialists
· Physician Contracting Specialists
· Consultants and Accountants
· Hospital CFOs
· Marketing and Business Development
· Medical Practice Managers
· Home Health Contractors
· Mental Health Group Administrators
· Dialysis Center Administrators
· Pharmaceutical and Device Manufacturers
· Physician Leadership
· ACO, IPA, PHO, and MSO Executives
· Physical Therapy Clinic Managers
Location
AskMariaTodd at The Managed Care Institute
600 17th Street Suite 2800 South
Denver, CO 80202 USA
1-800-209-7263
9:00am-4:30pm
Hotel accommodations, airfare, and ground transportation are the responsibility of the registrant.
No registrations will be accepted at the door due to seating capacity.
About the Instructor
Maria K. Todd, MHA PhD is globally recognized as one of the most knowledgeable and prominent thought leaders in the managed care medical tourism and global healthcare administration arena. A reimbursement expert, industry analyst, and visionary, Maria Todd has influenced the effects of globally integrated healthcare on the convergence of contracted reimbursement, marketing, communication, traditional healthcare delivery, and reimbursement.
She is CEO of Mercury Healthcare, a globally integrated provider network headquartered in Denver, Colorado, and has led health delivery and reimbursement strategies for Fortune 500 companies, governments, and medical tourism startups. She is the author of nine books on healthcare reimbursement, contracting, and medical tourism business administration. She is frequently invited to speak at provider, insurer, employer, and trade association conferences on global health and medical tourism initiatives, strategy, and international hospital accreditation. Maria Todd manages the Managed Care Contracting group on LinkedIn® with more than 1,500 members. She is an advanced member of the Healthcare Financial Management Association (HFMA), the American Association of Integrated Health Delivery Systems (AAIHDS), America’s Health Insurance Plans (AHIP), the Medical Group Management Association (MGMA), and is on the board of directors of several global nonprofit organizations and US corporations. She also serves as the president of the Council on the Global Integration of Healthcare.