Eventbee - Your Online Registration, Event Ticketing And Event Promotion Solution

Eventbee PRIVACY POLICY


Eventbee respects the privacy of anyone who uses a Eventbee Web site and Eventbee online software.

Eventbee gathers important information from our visitors and customers. We publish this Privacy Policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection.

Eventbee provides its service to you subject to the Eventbee Terms of Service and this Privacy Policy, which shall be deemed part of the Terms of Service. We reserve the right to change this Privacy Policy. If we change it, we will provide notification of the change at least thirty (30) business days before the change takes effect and include directions for how you can respond to the change.

Collected Information

We require people who register to use a Eventbee online software (the "Services") to give us contact information. Depending on the services chosen, we ask for contact and account information, such as name, company name, address, phone number, e-mail address, password , in addition to financial and billing information, such as billing name, address and credit card number. When you express interest in additional information, when you register for the Services, or after you become a user, we may ask for additional personal information, such as title, mobile number, fax number or additional company information, such as annual revenues, number of employees or industry. You can opt out of providing additional information by not entering it when asked.

Eventbee does not distribute or share customer e-mail addresses, except as noted in its Terms of Service, or as may be required by law.

Eventbee uses the information we collect to set up the Services for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing us.

All financial and billing information that we collect through a Eventbee Web site and the Services is used solely to bill for the Services. Eventbee does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the Eventbee Terms of Service, we do not disclose to any third party the information provided.

Eventbee has referral relationships with third-party companies and individuals ("Referral Partners") who refer their customers to Eventbee. Customers who become paying users of a Eventbee online software through a Referral Partner are considered customers of both Eventbee and the Referral Partner. Eventbee and a Referral Partner may share customer contact as well as account, financial and billing information with respect to their joint business relationship with the customer. The sharing of this information allows Eventbee and the Referral Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows Referral Partners to provide consolidated billing services to the shared customer. Shared contact and account, financial and billing information is governed by the Eventbee Terms of Service. Eventbee does not share your business data with Referral Partners.

Eventbee has integration relationships with third-party companies and individuals ("Partners"). These relationships extend the functionality of the Services and the Integration Partner application or service ("Integrated Service") by allowing the Services and the Integrated Service to exchange customer data and to establish linked business processes between the two. Customers who pay Eventbee for use of the Services and use this Integrated Service are considered customers of both Eventbee and the Partner. Eventbee and Partner may share customer contact, account, financial and billing information, and business data with respect to their integrated business relationship with the customer. The sharing of this information allows Eventbee and the Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows the Partner to provide consolidated billing services to the shared customer and allows for the enhanced functionality of the integrated service. Shared contact, account, financial and billing information, and business data is governed by the Eventbee Terms of Service.

Eventbee uses a third-party intermediary to manage credit card processing. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Eventbee does not store customer credit card information on its servers.

Other third parties, such as content providers, may provide information on a Eventbee Web site, but they are not permitted to collect any information, nor does Eventbee share any personally identifiable user information with these parties.

Eventbee customers use Eventbee online software to host data and information. Eventbee will not review, share, distribute, print, or reference any such data except as provided in the Eventbee Terms of Service, or as may be required by law. We will view or access individual records only with your permission (for example, to resolve a problem or support issue). Of course, users of the Services are responsible for maintaining the confidentiality and security of their user registration and passwords.

Eventbee may also collect certain information from visitors to a Eventbee Web site and customers of the Services, such as Internet addresses. This information is logged to help diagnose technical problems and to administer the Eventbee Web site and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.

Cookies are files Web browsers place on a computer's hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. Eventbee uses a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences. When a visitor follows a link to the Eventbee Web site from an affiliate or promotion, Eventbee stores information about that affiliate or promotion in a session cookie. Acceptance of these cookies is optional. Eventbee issues a mandatory session cookie to each user of the Services only to record encrypted authentication information for the duration of a specific session. If you reject this cookie, access to and usage of the Services will be denied.

Third Party Sites

The Eventbee Web site and online applications contain links to other Web sites. Eventbee is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.

Facebook and Social Media Sites

a. Connecting your Eventbee account to Social Media Services. You can connect your Eventbee account to your accounts on third party services like Facebook, in which case we may collect, use, disclose, transfer and store/retain information relating to your account with such third party services in accordance with this privacy policy. For example, if you connect with Facebook, we store your Facebook id, first name, last name, email and use them to connect with your Facebook account to provide certain functionality on the services, like recommending events that your Facebook friends are interested in and sharing the events you are interested in, or attending, with certain groups of people like your Facebook friends.

b. Facebook Plug-Ins and Links on Our Pages. Eventbee's own website may contain links to Facebook as well, such as through the Facebook "Like" or "Share" button or other social plug-ins. When you interact with these features and links, your browser will establish a direct link with the Facebook servers, and Facebook will receive information about your browser and activity, and may link it to your Facebook user account. For more information about how Facebook uses data, please see Facebook's own policies.

c. We are not giving your social media personal data to event organizers.

d. Third party services and integrations. Eventbee may provide you with opportunities to contract directly with third parties, and/or to integrate with third party services or applications, through our platform. In such instances, we will disclose your Personal Data in order to fulfill a request by you, or to provide services you have requested.

Legal Requirements

We may disclose your Personal Data if required to do so by law in order to (for example) respond to a request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.

How We Store Your Personal Data

We may store Personal Data itself or such information may be stored by third parties to whom we have transferred it in accordance with this Privacy Policy. We take what we believe to be reasonable steps to protect the Personal Data collected via the Services from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.

How You Can Access, Update, Correct or Delete Your Personal Data

You can access or delete your Personal Data stored by us. If you are a registered User, you can do this by logging in and visiting the Account Settings page to delete your Personal Data. You can also edit some of your Personal Data directly through your account. In certain cases, you can ask us to correct and update any inaccurate Personal Data using our support contact form above at the top, and we will consider your request in accordance with applicable laws.

If a Consumer initiates a data deletion request through our support contact form, Eventbee is authorized to delete or anonymize Personal Data of the requesting Consumer from the Services even if that means removing its availability to the Organizer through the Services. However, if you are a Consumer, you understand that even if Eventbee deletes or anonymizes your Personal Data upon your request or pursuant to this Policy, your Personal Data may still be available in the Organizer's own databases if transmitted to the Organizer prior to Eventbee receiving or taking action on any deletion or anonymization activity.

Unregistered Users may also initiate a data deletion request through our support contact form. We will consider and respond to all requests in accordance with applicable law.

How Long We Retain Your Personal Data

We may retain your Personal Data as long as you are registered to use the Services. You may delete your account by visiting the Account Settings page. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes. For sales customers and prospects, we retain your data as long as we maintain a relationship with you and for a limited period of thereafter as necessary to meet business and legal requirements.

Security

Eventbee has security measures in place for the Services to help protect against the loss, misuse and alteration of the data under Eventbee's control. When the Services are accessed using Netscape Navigator, or Microsoft Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. Eventbee also implements an advanced security method based on dynamic data and encoded session identifications and hosts the Services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, Eventbee requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.

Opt-Out Policy

Eventbee offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice, by e-mailing us.

Correcting and Updating Your Information

To update or change registration information, to update billing information, or to discontinue the Services, log on to the Services at a Eventbee Web site, click the My profile link after login. You can also correct and update information by e-mailing us.

Additional Information

Questions regarding this Privacy Policy or the security practices of the Services should be directed to Eventbee's Security Administrator by e-mailing us.